When customer Emily G. emailed us to let us know her Crystal Grove puzzle had come with 2 extra pieces but she was missing 2 pieces, I was suspicious something had just gone wrong and that she wasn't really missing any pieces at all.
She sent us this photo - can you spot the incorrectly placed piece?
(The good news is once the incorrect piece was identified, everything fit together great.)
Looks like the fourth piece down from the top on the right border should be in the empty space on the bottom border. The Waterhouse “Lady of Shallott” puzzle had borders kind of like that – and it drove me NUTS getting the right pieces in the right spots.