Free shipping usually arrives in 5-8 days but can sometimes take 10 days, so at this point we recommend you pay the $9 for 2-day shipping. It's a fixed $9 price for 2-day shipping for the entire order (this is actually such a good deal that we plan to change it next year).
Dec 22 and later we recommend:
"1-day" shipping $17 (fixed cost for for all puzzles in your order)
Note actual number of days to ship may be more than 1 or 2 days due to bad weather and other factors UPS can't control.
The actual shipping is handled by amazon (we outsource order-handling to them).
You won't automatically get a tracking number, if you need one or if you package is taking suspiciously long, email us your order number to firstname.lastname@example.org and we'll get you a tracking number.